1、亞馬遜客戶購買多種產品發(fā)郵件確認產品訂單郵件模板dear
thank you so much for your great support on us.
we have received your order of把訂單鰒制進去”。
we will work on your order asap, we just want to confirm the amount of the compass, did you order 10 pcs?
if nothing is wrong, we will ship them asap.
best regards
2、亞馬遜客戶因購買的商品大小不合適導致退貨的郵件模板dear
thank you so much for your great support on us.
so sorry for the inconvenience that the swimming suit did not fit you.
will it be possible to give others as a gift? or how about we make you a partial refund as a way to make up for this?
just suggestion, if you insist on returning it back, we will go to the further
step. .
waiting for your reply.
best regards .
3、亞馬遜賣家發(fā)錯地址郵件模板dear
thank you so much for your great support on us.
what a big mistake we made!
sorry, but will you still want the items? if yes, we will resend you?immediately, if not, we will make you the full refund.
waiting for your reply and hope your kind understanding.
best regards
4、亞馬遜賣家發(fā)貨到達時間郵件模板dear
thank you so much for your great support on us.
usually it takes about 7-12 days for the item to reach you.
any question, feel free to contact us and we will reach you at the soonest.
best regards
5、亞馬遜賣家發(fā)貨發(fā)貨后要求買家寫反饋的郵件模板dear
thank you very much for your order!
we have shipped the goods and it will arrive at your side soon. hope you like it! and we are looking forward to your feedback.
have a nice day!
best regards .
6、亞馬遜漏發(fā)貨沒有發(fā)貨缺點擊發(fā)貨后客人需要運單的郵件模板dear
thank you so much for your great support and sorry for keeping you waiting.
we checked the tracking information found there is no update information as you said.
we will contact the post office to find out the problem.
we wonder would you still want the item, if yes, inform us the size and we will resend you asap, if not, we will make you the refund.
waiting for your reply.
any inconvenience hope your kind understanding.
best regards
7、亞馬遜的商品被跟賣,發(fā)警告信的郵件模板hello ,
we have noticed that you are not authorized to sell this card knife and you have listed this particular item (asin b00gicpzt0) which is sold exclusively by the brand authorized sellers. please refer to our attachment.
please send the confirmation to us after you remove the product as issued from your listing.
if you do not comply with these demands, we will have no notice but to claim withamazon.com seller performance department, which will seriously impact your amazon selling privileges.
please handle and reply us as soon as possible, otherwise we will
complaints andamazon.
8、客戶詢問貨物的tracking number或者有沒有發(fā)貨,給客戶的回信郵件模板dear customer,
thank you for contacting us regarding your inquiry.
orders are shipped within two days after they are placed. usually, we are able to ship orders the next day. weekend orders are shipped on the following monday. please allow 3-9 business days after shipment for delivery. you will receive a shipping confirmation email from amazon when the shipping information has been uploaded.
your patience and understanding are greatly appreciated. if you have any other questions or concerns, feel free to contact us.
best regards .
9、買家以不想要為由要求退貨,賣家接受退款請求,給買家回信的郵件模板dear
thank you for contacting us regarding your inquiry.
your return request has been approved. you will be receiving a return shipping label and rma instructions via amazon. please be advised that the return shipping cost is the responsibility of the buyer. the initial shipping cost cannot be refunded and a 25% restocking fee may be applied if the merchandise is used or damaged visually.
also, please make sure that the correct merchandise is being shipped us,
賣家名. we are a seller by the name嫁名on amazon and we will only accept returns of our merchandise. if merchandise purchased from a different seller is shipped to us, we will need to ship the merchandise back to you and we will also ask you for the shipping cost incurred.
we appreciate your cooperation.
best regards
10、詢問客戶退貨原因amazon has informed us that they have isued you a refund on (item).
i'm sorry that it didn't meet your needs.
ifit was defective, for our quality control purposes, could you share with me what the defect was?
it will help us to improve the product and serve other buyers better.
thanks!